Information for Consumers

Your rights and responsibilities as a Consumer

The CMA is pleased to provide information to help you better understand your rights and obligations as a consumer. For more information, click on the links above.

Our members adhere to the comprehensive Canadian Marketing Code of Ethics and Standards to ensure they maintain professional standards of honesty, truth, accuracy and fairness in their dealings with customers.

The CMA responds to consumer complaints and requests for information. You are welcome to connect with us about your concerns.