Agenda / Speakers
Linda Duxbury
Linda Duxbury is a Professor at the Sprott School of Business, Carleton University. She received an M.A.Sc. in Chemical Engineering and a Ph.D. in Management Sciences from the University of Waterloo. Within the past decade she has completed majors study on Balancing Work and Family in the public, private Sectors and not for profit sectors; HR and Work-family Issues in the Small Business Sector; Management Support (What is it and Why does it Matter?); Career Development in the Public Sector and in the High Tech Sector; generational differences in work values. Dr. Duxbury has also (and is currently) conducted research which evaluates the organizational and individual impacts of E-mail, portable offices, cellular telephones, blackberry's, telework, flexible work arrangements, shiftwork and change management and studying what makes a "supportive" manager. She has recently completed a major a follow-up study on work-life balance in which 32,800 Canadian employees participated.
Dr. Duxbury has published widely in both the academic and practitioner literatures in the area of work-family conflict, change management, supportive work environments, stress, telework, the use and impact of office technology, managing the new workforce and supportive management. She has also given over 350 plenary talks on these issues to public, private and not for profit sector audiences.
Within the business school at Carleton, Dr. Duxbury teaches masters and PhD courses in Managing Change as well as the masters course in Organizational Behaviour.Dr. Duxbury is also an accomplished trainer and speaker in the area of supportive work environments, work-life balance, managing the new workforce, recruitment and retention, change management, gender and communication and the communication process. Dr. Duxbury held the Imperial Life Chair in Women and Management from 1992 to 1996 and was director of Carleton Centre for Research on Education on Women and Work from 1996 to 1999. In 1999 she was appointed to the Fryer Commission on Labour-Management Relations in the Federal Government. In May, 2000 Dr. Duxbury was awarded the Public Service Citation from the Association of Public Service Executives for her work on supportive work environments. In Oct. 2002 she was awarded the Canadian Workplace Wellness Pioneer Award for her "pioneering efforts, creativity, innovation and leadership" in the field of organizational health.
In 2003-04 she was awarded the Canadian Pension and Benefits National Speaker Award. In 2002-03 she won the Carleton University Student's Association 2002-2003 Teaching Excellence Award for her "ability to convey enthusiasm, responsibility in teaching practices, approachability and communication skills." In 2003-04 she won the Sprott MBA Student Society "Best Teacher Award" for her "ability to effectively convey complex concepts and theories to her student, challenge, empower and stimulate her students intellectually, mentor her students and create a fun, open and friendly class atmosphere." In 2004 she was asked to deliver the Don Woods Lecture at Queens University. The purpose of this lecture is to "bring to Queens University distinguished individuals who have made an important contribution to industrial relations in Canada and other countries". In 2005 she accepted the Smartlink Fellowship and gave 12 talks on issues associated with managing a changing workforce in Australia. In March of 2007 she was awarded a Community Policing Award by the Ottawa Police Services for her leadership on the Ottawa Police Outreach Recruitment Advisory Board. In April of 2007 she was awarded the Toastmasters International Communication and Leadership Award by District 61 for her "outstanding personal contribution to our community as a powerful communicator and a dedicated leader."
In Feb. 2009 Linda was recognized as one of Deloitte's Women of Influence. Also in 2009 Linda delivered the Hallman lecture on Work and Health at the University of Waterloo and the Hawke Lecture on work and Health at the University of South Australia in Adelaide, SA. She also gave invited speeches at part of the distinguished speaker series at the following institutes, Molson School of Business, Concordia University in Montreal and Monash University in Melbourne, Australia.
In 2010 Linda received the 2010 President's Award from The International Personnel Management Association – Canada (IPMA-Canada). It is IPMA-Canada's highest award and is presented to an individual who has made an outstanding contribution to the practice of human resources management in Canada. In giving the award IPMA-Canada noted that Dr. Duxbury "has shown to management and human resources professionals that the subject of HR management is worthy of study and has made her research understandable and accessible to all. For those who practise HR, she has given a scientific basis through her studies to support sound HR principles which has allowed a more positive discussion between HR professionals and managers."
Howard Grosfield
Howard Grosfield is President and Chief Executive Officer of Amex Bank of Canada, as well as President and General Manager of Amex Canada Inc. Appointed to this position in May 2010, Mr. Grosfield heads up the Canadian Executive Team and serves as Chair of the Board of Directors of Amex Bank of Canada. He directly manages the company's Consumer Card and Small Business Services group, leading the Marketing, Acquisition, Product Development and Insurance areas. Prior to this role, Mr. Grosfield served as Vice President and General Manager, Small Business Services, where he was responsible not only for developing a new Small Business growth strategy and team in Canada, but also for leading the development of a broader strategy to expand SBS internationally.
Mr. Grosfield joined American Express in 2004 in New York as Vice President, Strategic Planning Group, where he led strategic projects for senior leaders across several international lines of business. Before joining American Express, Howard was a Principal with The Boston Consulting Group, as well as an attorney with Osler, Hoskin & Harcourt in Toronto.
Mr. Grosfield is active in the local community, participating in a number of charities, and currently serves on the Board of Directors for The Gardiner Museum in Toronto. He resides in Toronto with his wife and daughters.
Kathy M. Haley
Kathy M. Haley joined Metrolinx as President of the Air Rail Linkin July 2011. A senior executive with a proven track record in customer service and operational excellence, Kathy is charged with delivering the highly anticipated superior express rail service to link Downtown Toronto withCanada?s largest and busiest airport,Toronto Pearson International. Under Kathy?s leadership the Air Rail Link will provide an estimated 5,000 travelers a day with convenient, rapid and reliable service in a relaxing and stress-free atmosphere. With her drive, the Air Rail Link project will be brought in on budget and on time for the 2015 Toronto Pan/Parapan American Games.
Throughout her career, Kathy has led customer experience transformationswith measurable results in both the public and private sectors. Most recently, Kathy was Vice President of Brand, Marketing and Customer Experience at Canada Post Corporation, where she led the customer-centric approach at the senior management table. Kathy has alsochampioned the customer experience in notable leadership roles with the Allianz Group AGand at Royal Bank of Canada.
It is her deep understanding for the customer that has provided Kathy with the vision and insight to anticipate customer needs and deliver new services. As Head of Corporate Marketing and Customer Programs for Imperial Oil Ltd., Kathy changed the face of gas retailing through the development and launch ofEsso Tiger Express and On the Run retail operations.
Active in her community, Kathy is a board member for Women of Influence; is on the advisory group for the Canadian Marketing Hall of Legends; and volunteers for the advisory group with YMCA Women of Distinction. Kathy holds a Bachelor of Arts in Political Science and a Masters of Business Administration from Dalhousie University, Halifax, Nova Scotia.
Craig Kielburger
Craig Kielburger co-founded Free The Children in 1995 at only 12 years of age. Today, he remains a passionate full-time volunteer for the organization, now an international charity and renowned educational partner that empowers youth to achieve their fullest potential as agents of change. Free The Children delivers innovative programming to more than 3,500 youth groups and hundreds of thousands of young people in Canada, the United States and the United Kingdom. As the world's largest network of children helping children through education, the organization has worked in 45 countries and built more than 650 schools and school rooms in developing regions, providing education to more than 55,000 children every day. Free The Children has a proven track record of success, having formed successful partnerships with top school boards and leading corporations - including Oprah's Angel Network, KPMG and Research In Motion.
Craig is also the co-founder of Me to We. An innovative social enterprise, Me to We provides people with better choices for a better world, including socially conscious and environmentally friendly clothes and accessories, as well as life-changing international volunteer trips, leadership training programs and materials, and books which address issues of positive social change. In addition, half of Me to We's net profit is donated to Free The Children, while the other half is reinvested to grow the enterprise and its social mission.
Each year, both Craig and Marc Kielburger organize Free The Children's We Day, the organization's signature domestic event which reaches 70,000 students in person and more than 5.4 million through televised broadcasts. They share the stage, and their voices, with Nobel Peace Laureates, heads of state, celebrities, rock bands, actors and pop icons, including His Holiness the Dalai Lama, Former President Bill Clinton, Queen Noor of Jordan, Former Soviet leader Mikhail Gorbachev, Archbishop Desmond Tutu, Sir Richard Branson and many more.
Along with his brother Marc, Craig writes Global Voices, a weekly column about the pressing issues of our time, syndicated in the Vancouver Sun, Halifax Chronicle Herald, Edmonton Journal, Victoria Times Colonist, Waterloo Region Record, Winnipeg Free Press, Huffington Post and Huffington Post Canada online. Also, the Kielburgers are weekly Global & Mail columnists for a weekly advice column, Ask the Kielburgers. Craig is also a New York Times bestselling author, who has written seven books. His latest, released in June 2011, is the children's book Lessons from a Street Kid.
Craig has a degree in peace and conflict studies from the University of Toronto and is the youngest-ever graduate of the Kellogg-Schulich Executive MBA program. He has received ten honorary doctorates and degrees, The Roosevelt Freedom Medal, The World Children's Prize for the Rights of the Child (often called the Children's Nobel Prize) and is one of the youngest recipients of The Order of Canada. He serves on a number of boards and award committees, including the Board of Governors of Scouts Canada. Craig's work has been featured on multiple appearances on The Oprah Winfrey Show, CNN, 60 Minutes and The Today Show; and in People, Time and The Economist.
Mike Lazaridis
Mike Lazaridis is known in the global wireless community as a visionary, innovator, and engineer of extraordinary talent. He traces his passion for his work to his hometown of Windsor, Ontario where his love of science and fascination with electronics were nurtured in supportive family and school environments. As President and Co-CEO of Research In Motion (RIM), a company he founded while a student at UW, he is responsible for product strategy, research and development, product development, and manufacturing. Mike is also a leader in his community and a passionate advocate for education and scientific research. Mike supports his community and country through generous philanthropic gifts made possible by his success in business.
He has donated $100 million to UW to help establish an Institute for Quantum Computing. Mike also personally invested $150 million in the Perimeter Institute for Theoretical Physics (PI) and, through his leadership and tireless effort, has generated more than $100 million in additional private and public sector funding for this world leading centre of scientific excellence. PI is home to a growing cluster of international scientists who are pushing the limits of our fundamental understanding of space, time, matter and information. Since opening in 2001, the institute has attracted the attention of the world's scientific research and educational outreach community. The independent centre is now associated with over 30 Canadian universities and a growing number of institutes world-wide.
Mike holds honorary doctoral degrees from the University of Waterloo (Engineering), McMaster University, University of Windsor and Universite Laval. He has been awarded Canada's most prestigious innovation prize - The Ernest C. Manning Principal Award and was listed on the TIME 100 List of Most Influential People. He is a Fellow of the Royal Society of Canada, was named to the Order of Ontario and is an Officer of the Order of Canada.
Randy Lennox
In December 2000, Randy Lennox was appointed President and CEO of Universal Music Canada to head the overall music company operations. He had previously assumed the post of President following the merger of Universal Music Canada and PolyGram Canada Inc. in 1998. In that position, he successfully guided the company through the largest merger in the history of the music business. For three consecutive years, Mr. Lennox has been voted the Canadian Music Industry's Executive of the Year (2002-2004, as voted by industry peers). Additionally, Universal Music Canada has also been voted Music Company of the Year for eleven consecutive years since Mr. Lennox took over as President (1999 to 2010).
Mr. Lennox began his career with Universal Music (then MCA Records) in 1978 as a Customer Service Representative. He was promoted to Ontario Branch Manager, followed in quick succession by a promotion to Vice President overseeing Sales and Marketing and then on to Executive VP/General Manager of the organization at the age of 36. In December 2001, The Toronto Star included Randy in their "One's to Watch" feature article. In February 2002, MacLean's Magazine also featured Randy as one of the country's "50 Most Influential Canadians".
As Chairman of the 25th Annual Juno Awards Committee, Mr. Lennox spearheaded the creation of the Juno Box set Oh, What a Feeling, a compilation of songs from past Juno Award winners, which sold Diamond (1 million units) and raised $5.3 million dollars for several Canadian charities. He created a joint venture project (along with EMI Music and Warner Music) to produce the #1 selling pop hit compilations Big Shiny Tunes and NOW, which reached sales of more than 6 million albums sold.
Mr. Lennox's support and development of Canadian talent is evidenced by success with Gold and Platinum artists Hedley, Sam Roberts, The Tragically Hip, Paul Anka, Nikki Yanofsky and Canadian Tenors. His commitment to breaking acts in Canada has resulted in #1 world territory status for Canadian artists such as Justin Bieber, Drake, Diana Krall, Nelly Furtado, Shania Twain and Bryan Adams.
Randy Lennox sits on numerous Boards, including the Canadian Recording Industry Association (CRIA) - the music industry's governing body and CARAS (Canadian Academy of Recording Arts and Sciences). Mr. Lennox is also the Chairman of Canada's Walk of Fame, Maple Music and the Chair of Massey & Roy Thompson Hall's Talent Committee. He actively contributes to the organization of the annual Canadian Music Week Conference, and offers ongoing support to a variety of charitable organizations including the Starlight Children's Foundation of Canada. Mr. Lennox also sits on the Executive Board for CARAS' MusiCounts, an ongoing charity which provides musical instruments to underfunded schools across Canada.
In February 2010, Randy, along with legendary music producer Bob Ezrin, spearheaded the Young Artists for Haiti campaign that has raised more than two million dollars in relief for the people of Haiti. More than 50 Canadian artists gathered at Bryan Adams' Warehouse Studios in Vancouver, British Columbia, to record a rendition of K'NAAN's hit single, Wavin' Flag that brought the country together during the Vancouver winter Olympics. In March of 2010, Randy Lennox was inducted into the Canadian Music Industry's Hall of Fame.
Grant McCracken
Grant McCracken holds a PhD from the University of Chicago in cultural anthropology. He is the author of Culture and Consumption, Culture and Consumption II, Plenitude, Big Hair, The Long Interview, Flock and Flow, Transformations and most recently Chief Culture Officer. He has been the director of the Institute of Contemporary Culture at the Royal Ontario Museum, a senior lecturer at the Harvard Business School, a visiting scholar at the University of Cambridge and he is now a research affiliate at C3 at MIT. He named the "Diderot effect." He has consulted widely in the corporate world, including the Coca-Cola Company, Campbell Soup, Diageo, IBM, IKEA, Sesame Street, Chrysler, Kraft, and Kimberly Clark. He has served on marketing advisory boards for IBM and the Boston Beer Company. He is a weekly contributor to the Harvard Business Review Conversation. His new book, Culturematic, will be published by the Harvard Business Review Press March 2012.
Rod Phillips
Rod Phillips is the President and Chief Executive Officer (P&CEO) of the Ontario Lottery and Gaming Corporation (OLG). He works closely with the Board of Directors to continue finding greater cost savings at OLG, enabling the investment of more money to Ontario hospitals, schools, charities, amateur sports and culture. Rod was most recently P&CEO of Shepell.fgi, one of North America's leading providers of health and productivity solutions for employers and organizations. Under his leadership, Shepell•fgi offered integrated services improving the health and productivity of eight million employees and their families from over 7,000 organizations in Canada, and 54 other countries.
Prior to joining Shepell.fgi, Rod was Chief of Staff to Mayor Mel Lastman during his first term as the leader of the newly amalgamated City of Toronto from 1997 to 2000. Aside from being selected for various prestigious awards such as Canada's Top 40 Under 40 by the Caldwell Partners and the Globe and Mail's Report on Business, Rod is the Founding Chair of the Centre for Addiction and Mental Health's Transforming Lives Gala. Rod is a graduate of the MBA program at Wilfrid Laurier University in Waterloo, and holds an Honours Bachelor of Arts in Political Science and Literature from the University of Western Ontario in London.
