Sample Agency Job Descriptions

An Agency is a service company hired to plan, create, and handle marketing or advertising related activities on behalf of its clients.

Account Coordinator

Primary Role:
The Account Coordinator is responsible for the support and service of the client and account team and is an entry-level position.

Key Responsibilities:

  • Assist account team on internal trafficking of projects through Creative, Studio and Production
  • Obtain schedules and advise project team of any delays or variances
  • Participate in weekly status meetings
  • Issues, copies and circulates contact reports from meetings
  • Proof reads English and French material at all stages of project
  • Responds and delivers Client and internal requests in a service oriented manner
  • Recognizes financial terminology and understands what can have an impact on a project budget
  • Runs weekly efficiency reports by docket
  • Fosters a good working relationship with clients, either through direct contact or in support of client needs
  • Remains current on all aspects of client marketing trends and other areas affecting client’s business
  • Collects and files competitive communication and samples
  • Tracks receipt and quality of seeds and print samples
  • Provides other administrative support to account team

Qualifications:

  • A post-secondary degree / diploma in marketing is preferred
  • Strong desire to be in the communications industry
  • A “can do” attitude
  • Works well under pressure and deadlines
  • Is logical, work-oriented, and analytical

Account Executive

Primary Role:
The Account Executive provides support to the account team and reports to a Senior Account lead, Account Supervisor or Account Director. This position is responsible for day-to-day account management and supporting the senior account team.

Key Responsibilities:

  • Assist with tactical activities and planning on specific projects
  • Develop internal briefing documents for specified projects
  • Manage day-to-day project execution through creative, studio and production
  • Participate in the creative development of projects
  • Review all creative/production material at every stage
  • Attend all status meetings and handles some client interaction
  • Build professional relationships with clients
  • Monitor schedules and advise project team of any delays or changes
  • Act as client contact on daily management of projects and correspondence
  • Responsible for contact / call reports, status reports, budget management and any other client administrative support as required
  • Ensure all client requests are met in a timely & service oriented manner
  • Assist in soliciting the client’s perspective on key measures of success
  • Manage estimates/budgets from preparation to client approval with management guidance and final approval
  • Proofread English & French material at all stages of projects
  • Responsible for agency and client budget management
  • Work closely with the Account Coordinator and reports to a senior account team member (Account Supervisor, Account Director Etc)

Qualifications:

  • Post-secondary degree/diploma in Marketing is preferred
  • Minimum 1 year of agency experience
  • Driven, energetic and goal-oriented
  • Work well under pressure and tight deadlines
  • Logical, work-oriented, and analytical
  • Problem solver
  • Understand the rules/processes but know when to show initiative
  • Passion for marketing
  • Demonstrated client relationship skills
  • Proficient in all MS Office programs

Digital Designer

Primary Role:
This person would be responsible for the timely delivery of high-quality final digital concepts and assets required for the production of client projects. The Digital Designer often works closely with a writer, and reports into the Creative Director or Creative Supervisor.

Key Responsibilities:

  • Collaborate with team to create, produce and/or manage digital designs
  • Develop projects on most relevant development platforms
  • Understanding of information architecture (e.g., sitemaps, siteflows, wireframes, etc)
  • Schedule and co-ordinate workflow for jobs in progress
  • Ensure that projects are completed in the most efficient and cost-effective manner based on creative briefing
  • Provide studio costs (hours & hard costs)

Qualifications:

  • 1-3 years experience in Interactive marketing (depending on level of seniority)
  • Understanding of direct marketing and promotions
  • Strong technical proficiency of Quark Express, Illustrator and Photoshop, HTML, Flash, database development, etc
  • Understand and work within the Interactive Methodology
  • Ability to work autonomously and effectively under pressure in a fast-paced, team environment
  • Strong organizational and interpersonal skills with the ability to handle multiple priorities and tight timelines
  • Know how to uncover needs, and work to establish long-term relationships with clients
  • Proven ability to focus on desired results/goals and meet or exceed them with minimal supervision
  • Understand and learn new technology that impacts the development of interactive assets

Senior Digital Designer

Primary Role:
The Senior Digital Designer is responsible for producing electronic art, retouching and mock-ups for job specific mandates. This role typically reports to the Studio Director.

Key Responsibilities:

  • Produce electronic art for print-ready files, in general after the Art Director has completed his tasks Take direction from the Art Director in preparing files and retouching photography.
  • May be responsible for mock-ups as required
  • Receive changes from production manager
  • Attend briefings
  • Ensure that projects are completed in the most efficient and cost-effective manner
  • Provide studio costs (hours & hard costs)
  • Attend studio turnover – asks questions
  • Traffic proofs to proofreader • Scan images/illustrations
  • Prepare CD of computer art + mock-ups for print • Review and approves film/digital proofs

Qualifications:

  • Will vary according to requirements but agency experience is a plus
  • Excellent communication and writing skills
  • Detail oriented, creative, organized, and adaptable
  • Task ownership and drive projects to completion
  • Strong command of Quark Express, Flash, Illustrator and Photoshop etc