Sample Agency Job Descriptions

Primary Role:
The Account Coordinator is responsible for the support and service of the client and account team and is an entry-level position.

Key Responsibilities:

• Assist account team on internal trafficking of projects through Creative, Studio and Production
• Obtain schedules and advise project team of any delays or variances
• Participate in weekly status meetings
• Issues, copies and circulates contact reports from meetings
• Proof reads English and French material at all stages of project
• Responds and delivers Client and internal requests in a service oriented manner
• Recognizes financial terminology and understands what can have an impact on a project budget
• Runs weekly efficiency reports by docket
• Fosters a good working relationship with clients, either through direct contact or in support of client needs
• Remains current on all aspects of client marketing trends and other areas affecting client’s business
• Collects and files competitive communication and samples
• Tracks receipt and quality of seeds and print samples
• Provides other administrative support to account team

Qualifications:

• A post-secondary degree / diploma in marketing is preferred
• Strong desire to be in the communications industry
• A “can do” attitude
• Works well under pressure and deadlines
• Is logical, work-oriented, and analytical

Primary Role:
The Account Executive provides support to the account team and reports to a Senior Account lead, Account Supervisor or Account Director. This position is responsible for day-to-day account management and supporting the senior account team.

Key Responsibilities:

• Assist with tactical activities and planning on specific projects
• Develop internal briefing documents for specified projects
• Manage day-to-day project execution through creative, studio and production
• Participate in the creative development of projects
• Review all creative/production material at every stage
• Attend all status meetings and handles some client interaction
• Build professional relationships with clients
• Monitor schedules and advise project team of any delays or changes
• Act as client contact on daily management of projects and correspondence
• Responsible for contact / call reports, status reports, budget management and any other client administrative support as required
• Ensure all client requests are met in a timely & service oriented manner
• Assist in soliciting the client’s perspective on key measures of success
• Manage estimates/budgets from preparation to client approval with management guidance and final approval
• Proofread English & French material at all stages of projects
• Responsible for agency and client budget management
• Work closely with the Account Coordinator and reports to a senior account team member (Account Supervisor, Account Director Etc)

Qualifications:

• Post-secondary degree/diploma in Marketing is preferred
• Minimum 1 year of agency experience
• Driven, energetic and goal-oriented
• Work well under pressure and tight deadlines
• Logical, work-oriented, and analytical
• Problem solver
• Understand the rules/processes but know when to show initiative
• Passion for marketing
• Demonstrated client relationship skills
• Proficient in all MS Office programs

Primary Role:
This person would be responsible for the timely delivery of high-quality final digital concepts and assets required for the production of client projects. The Digital Designer often works closely with a writer, and reports into the Creative Director or Creative Supervisor.

Key Responsibilities:

• Collaborate with team to create, produce and/or manage digital designs
• Develop projects on most relevant development platforms
• Understanding of information architecture (e.g., sitemaps, siteflows, wireframes, etc)
• Schedule and co-ordinate workflow for jobs in progress
• Ensure that projects are completed in the most efficient and cost-effective manner based on creative briefing
• Provide studio costs (hours & hard costs)

Qualifications:

• 1-3 years experience in Interactive marketing (depending on level of seniority)
• Understanding of direct marketing and promotions
• Strong technical proficiency of Quark Express, Illustrator and Photoshop, HTML, Flash, database development, etc
• Understand and work within the Interactive Methodology
• Ability to work autonomously and effectively under pressure in a fast-paced, team environment
• Strong organizational and interpersonal skills with the ability to handle multiple priorities and tight timelines
• Know how to uncover needs, and work to establish long-term relationships with clients
• Proven ability to focus on desired results/goals and meet or exceed them with minimal supervision
• Understand and learn new technology that impacts the development of interactive assets

Primary Role:
The Senior Digital Designer is responsible for producing electronic art, retouching and mock-ups for job specific mandates. This role typically reports to the Studio Director.

Key Responsibilities:

• Produce electronic art for print-ready files, in general after the Art Director has completed his tasks Take direction from the Art Director in preparing files and retouching photography.
• May be responsible for mock-ups as required
• Receive changes from production manager
• Attend briefings
• Ensure that projects are completed in the most efficient and cost-effective manner
• Provide studio costs (hours & hard costs)
• Attend studio turnover – asks questions
• Traffic proofs to proofreader • Scan images/illustrations
• Prepare CD of computer art + mock-ups for print • Review and approves film/digital proofs

Qualifications:

• Will vary according to requirements but agency experience is a plus
• Excellent communication and writing skills
• Detail oriented, creative, organized, and adaptable
• Task ownership and drive projects to completion
• Strong command of Quark Express, Flash, Illustrator and Photoshop etc