Useful Regulatory Links
Privacy
On January 1, 2004, Canada's new privacy laws came into effect, changing the way all Canadian organizations handle commercial transactions and customer information. CMA has led the industry in privacy education to ensure that organizations are compliant with the new legislation.
Federal
Legislation:
Personal Information Protection and Electronic Documents Act (PIPEDA)
Industry Canada
CSA Model Code for the Protection of Personal Information
Provincial
Alberta
Personal Information Protection Act (PIPA)
British Columbia
Personal Information Protection Act (PIPA)
Quebec
Act Respecting the Protection of Personal Information in the Private Sector
Provincial and Territorial Commissioner's Offices
Alberta
Office of the Information and Privacy Commissioner of Alberta
British Columbia
Office of the Information and Privacy Commissioner for British Columbia
Manitoba
New Brunswick
Newfoundland
Office of the Information and Privacy Commissioner for Newfoundland and Labrador
Northwest Territories
Information and Privacy Commissioner of the Northwest Territories
5018, 47th street
Yellowknife, Northwest Territories
X1A 2N2
Phone: (867) 669-0976
Fax: (867) 920-2511
Nova Scotia
Freedom of Information and Privacy Review Office
Nunavut
Information and Privacy Commissioner of Nunavut
Ontario
Information and Privacy Commissioner of Ontario
Quebec
La Commission d'accès à l'information du Québec
Saskatchewan
Information and Privacy Commissioner of Saskatchewan
Yukon
Ombudsman and Information and Privacy Commissioner of the Yukon
International Links
U.S. Federal Trade Commission
Information Commissioner (UK)
Federal Privacy Commissioner (Australia)
Federation of European Direct Marketing
E-marketing
Internet marketing continues to grow as a means of communication between organizations and existing and potential customers. CMA takes a leadership role in addressing issues such as spam and opt-in consent that impact this marketing channel.
Federal
- Task Force on Spam Presents Final Report to Federal Industry Minister
May 17, 2005 - Report of the Task Force on Spam: Stopping Spam: Creating a Stronger Safer Internet
- Task Force on Spam Working Group on Validating Commercial Email: Recommended Best Practices for Email Marketing
International Links
U.S. Federal Communications Commission
U.S. Federal Trade Commission
Consumer Protection
Consumer protection laws regulate many marketing activities. Federally, marketing activities are governed by the Competition Bureau and office of Consumer Affairs. Despite this, responsibility for consumer protection resides with provincial governments and marketers often face a myriad of rules and regulations across the country. This section includes links to provincial websites and their most recent activities.
Federal
Provincial
Ontario
Ontario Consumer Protection Act 2002
Ontario Consumer Protection Act 2002 - Guide for CMA Members
Ministry of Consumer and Business Services
British Columbia
Business Practices and Consumer Protection Act
Consumer Protection B.C.
Alberta
Fair Trading Act
Alberta Government Services, Consumer Services Branch
Saskatchewan
The Consumer Protection Act
Consumer Protection Branch, Saskatchewan Department of Justice
Manitoba
The Consumer Protection Act
Consumer Protection Office
Quebec
Consumer Protection Act
Office de la protection du consommateur
New Brunswick
Department of Justice and Consumer Affairs
Nova Scotia
Consumer Protection Act
Service Nova Scotia and Municipal Relations
Prince Edward Island
Consumer Protection Act
Department of Justice and Public Safety, Consumer Services
Newfoundland
Consumer Protection Act
Consumer and Commercial Affairs
Yukon
Department of Consumer Services
Northwest Territories
Consumer Protection Act
Department of Municipal and Community Affairs
Nunavut
Department of Community and Government Services
Other Consumer Groups
Advertising Standards Canada
Canadian Council of Better Business Bureaus
Consumers' Association of Canada
Canadian Anti-Fraud Centres
Public Interest Advocacy Centre




