CMAcx Morning Event

Optimize your Customer Experience journey with key insights

May 7, 2020
8:00 a.m. – 11:30 a.m.


Early Bird Pricing
Ends April 16, 2020

Members: $99 (Reg. $139)
Non-Members: $199 (Reg. $239)

Location:
TBD

The ABER Group    Ayima   CNW      Cleansheets Communications

MDinbox marketing     kaiser lachance    NabsTriangles

 

Overview

Customer Experience is continuing to be a focus for many organizations, but many are challenged to best engage and truly understand their customer in order to meet their needs. We will answer tough questions like; what the current state of customer experience in Canada is and what are the organizational challenges companies are having in understanding their customer’s CX requirements?

With keynote presentations and panel discussions, we will dive into essential topics. Recognizing the increasingly diversified workers in today’s organizations, what are the challenges to supporting and improving customer experience through strategy, culture and operations?

 

Agenda & Speakers

8:00 AM
Breakfast and Networking
8:30 AM
Opening Remarks
8:40 AM
Presentation
9:15 AM
Presentation
9:50 AM
Networking Break
10:10 AM
Presentation
10:45 AM
Presentation
11:20 AM
Closing Remarks
11:30 AM
Networking

Tell Us What You Think
  1. If you haven't left a comment here before, you may need to be approved by CMA before your comment will appear. Until then, it won't appear on the entry.
    Thanks for waiting. View CMA's Blogging Policy.