The Customer Experience Council educates, shares, and leverages compelling customer experience initiatives and best practices that drive business results.
The Customer Experience Council identifies, distills, and disseminates key marketing and channel related insights that deliver profitable enhanced customer experiences.
|John Bardawill: Chair||Managing Partner||TMG International Inc.|
|Stephan Sigaud: Vice-Chair||Executive Vice President, Marketing and Development||Phase 5|
|Baijul Shukla||Director, Member Services and Strategic Partners||Ontario Society of Professional Engineers|
|Jaspreet Sandhu||Director of Loyalty and Engagement||TIFF|
|Jennifer McLeod||Vice President, Business Development||Teleperformance Canada|
|Jennifer Stahlke||VP Customer Marketing||Wal Mart|
|Jennifer Steckel-Elliott||Principal Director||Accenture|
|John Chan||Managing Director||Pearl Strategy and Innovation Design|
|Laura Morrison||Digital Experience and Strategy Manager||3M|
|Lori Cohen||Head of Marketing||KPI|
|Lori Steiner||Marketing Director, Membership, Automotive & Advocacy||CAA Club Group|
|Lesley Haibach||Senior Vice President||Ipsos Loyalty|
|Meghan Sherwin||Vice President, Marketing||Keilhauer|
|Michelle Perez||VP, Client Lead||Cossette|
Answer: Yes! Just think furniture!
[CX Strategy Series: Council Blog Post 1]
While the automotive industry is going through tremendous upheaval here in Canada and globally, the … more
The CMA’s Customer Experience Council educates, shares, and leverages compelling customer experience initiatives and best practices that drive business results. Here is a glimpse into the … more
CMA’s Customer Experience Council has generated this list of top reads in customer experience from across the web.
The Integration of Marketing and Customer Experience Delivering customer … more