The Customer Experience Council educates, shares, and leverages compelling customer experience initiatives and best practices that drive business results.
The Customer Experience Council identifies, distills, and disseminates key marketing and channel related insights that deliver profitable enhanced customer experiences.
|John Bardawill - Chair||Managing Partner||TMG International Inc.|
|Stephan Sigaud - Vice-Chair||Executive Vice President, Marketing and Development||Phase 5|
|Shannon Burch||Director Business Support and Operations Projects||Scotiabank|
|John Chan||Managing Director||Pearl Strategy and Innovation|
|Lori Cohen||Head of Marketing||KPI|
|Sharmane Good||SVP Customer Care||LoyaltyOne|
|Lesley Haibach||Senior Vice President||Ipsos Loyalty|
|Dan Kesselring||Sr Market Manager||TELUS Advertising Services|
|Jennifer McLeod||Vice President, Business Development||Teleperformance Canada|
|Michelle Perez||VP, Client Lead||Cossette|
|Jaspreet Sandhu||Director of Loyalty and Engagement||TIFF|
|Baijul Shukla||Director, Member Services and Strategic Partners||Ontario Society of Professional Engineers|
|Lori Steiner||Marketing Director, Membership, Automotive & Advocacy||CAA Club Group|